Cookie Policy
This Cookie Policy (“Policy”) outlines how our gaming platform utilizes cookies, web beacons, pixels, and similar tracking technologies to enhance user experience, secure accounts, and comply with applicable laws in India and international jurisdictions. Last updated: January 19, 2026. By accessing and using our platform, you acknowledge and consent to the collection and use of cookies as described herein.
1. Definition and Purpose of Cookies
Cookies are small text files stored on your device that contain information about your browsing activity, preferences, and login credentials. These technologies enable our platform to remember your choices, authenticate your identity, and deliver personalized gaming experiences. We utilize cookies to comply with regulatory requirements in India, including provisions under the Information Technology Act, 2000, and guidelines issued by the Reserve Bank of India regarding online gaming operators. Our legitimate interests include fraud prevention, responsible gaming enforcement, and system security.
2. Types of Cookies We Use
Our gaming platform employs various categories of cookies, each serving distinct operational and analytical functions. The following table provides comprehensive information about cookie types, their purposes, and retention periods:
| Cookie Type | Purpose | Duration | Example |
|---|---|---|---|
| Essential/Necessary | Account authentication, session management, security verification, fraud detection, and platform functionality | Session or 12 months | Session ID, CSRF tokens, login verification |
| Functional | Remembering user preferences, language settings, gaming history, deposit methods, and interface customization | 6-12 months | Currency preference, theme selection, game favorites |
| Analytical | Measuring platform performance, user engagement, click-through rates, and identifying technical issues for optimization | 24 months | Google Analytics, internal performance metrics |
| Marketing/Advertising | Tracking promotional campaign effectiveness, retargeting, personalized offers, and cross-platform advertising | 13 months | Facebook Pixel, conversion tracking, ad performance |
| Responsible Gaming | Monitoring deposit limits, session timeouts, self-exclusion compliance, and gambling behavior patterns | 24 months | Betting limits, responsible gaming flags |
3. Specific Cookie Functions in Gaming Operations
Our platform relies on cookies for critical gaming functions beyond standard web operations. These include:
- Real-time balance synchronization across gaming sessions and devices
- Bonus tracking and promotional eligibility verification
- Player verification and identity confirmation in compliance with Indian Know Your Customer requirements
- Jackpot accumulation tracking and tournament participation monitoring
- Payment processing security and transaction history retention
- Self-exclusion and cooling-off period enforcement
- Age verification and legal gambling eligibility confirmation
- Geolocation detection to ensure compliance with regional regulations
- Game fairness logging and random number generator verification
4. Third-Party Cookies and Partners
Our platform integrates with external service providers, payment processors, and analytics partners who may place their own cookies on your device. These third parties include payment gateway operators, customer support platforms, affiliate networks, and advertising partners. We are not responsible for third-party cookie policies, but we ensure all partners comply with Indian data protection standards and international GDPR requirements. You have the right to opt out of third-party cookies through their respective privacy portals or browser settings. We recommend reviewing each partner’s privacy policy independently.
5. Consent Management and User Control
Upon your first visit, our platform displays a cookie consent banner requesting explicit approval for non-essential cookies. You may withdraw consent at any time through your account settings under “Privacy Preferences.” Essential cookies for platform security and legal compliance cannot be disabled, as they are necessary for platform operation and regulatory adherence. However, you retain full control over analytical and marketing cookies. Consent preferences are stored and updated according to your selections, with changes taking effect immediately.
6. Cookie Disabling Instructions by Browser
To manage or disable cookies in your preferred browser, follow these general instructions:
- Google Chrome: Settings → Privacy and Security → Cookies and Other Site Data → Manage All Cookies and Site Data → Enable or disable as preferred
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage Data → Delete or Block Specific Cookies
- Apple Safari: Preferences → Privacy → Manage Website Data → Select cookies and remove individually
- Microsoft Edge: Settings → Privacy → Clear Browsing Data → Cookies and Other Site Data → Manage
- Opera Browser: Settings → Advanced → Privacy and Security → Cookies → Manage Site Cookies
Please note that disabling essential cookies may impair platform functionality, prevent account access, and disable responsible gaming protections. We recommend maintaining essential cookies active while managing non-essential categories.
7. Data Security and Retention Policies
All cookie data is encrypted using industry-standard SSL/TLS protocols and stored on secure servers complying with ISO 27001 standards. Cookie information containing personal data is processed according to our Privacy Policy and applicable Indian data protection legislation. We retain cookie data only as long as necessary for stated purposes, typically between six to twenty-four months depending on category. Upon account deletion or expiration, associated cookies are permanently removed within thirty days, with exceptions for legally-mandated retention periods.
8. Compliance with Regulations and Legal Basis
Our cookie usage complies with the Information Technology Act, 2000, including Section 43A and the Rules of 2011, as well as guidelines established by the Reserve Bank of India for online gaming platforms. We maintain full adherence to international standards including GDPR for European users and CCPA for applicable jurisdictions. Our legal basis for cookie processing includes: explicit user consent, contractual necessity for service delivery, legitimate business interests in security and fraud prevention, and legal obligations regarding responsible gaming and consumer protection.
9. Your Rights and Contact Information
You possess the following rights regarding cookies and tracking technologies: the right to access information about collected data, the right to withdraw consent at any time, the right to request data deletion (subject to legal retention requirements), and the right to lodge complaints with the Data Protection Authority. For inquiries, concerns, or requests regarding cookie usage, please contact our Compliance Department at [email protected] with subject line “Cookie Policy Inquiry.” We commit to responding within seven business days. This policy may be updated periodically to reflect regulatory changes, technological developments, or operational modifications, with updated versions published on our website.